Managing Groups

Choose Repository > Recipients and open the Groups list. The following window is displayed:

The Group list provides the following information:

Column	Description
Origin	Imported manually or from Active Directory
Name	Name of the group
Description	Group description
Owners	A group may have several owners shown in a comma separated list
Members	Group members
Role	Role assigned to the group (meaning to all of its users)
Domain	Active Directory domain (if applicable)

Adding Groups

To add a new group:

1. From the top right corner of the incident list, click the plus icon.
   The users properties screen appears.
2. Enter the group name and description.
3. Set the group owner/s.
   note

   Group owners are the only users other than the administrators who are allowed to edit or delete the group.

4. Set the group members.
   note

   A group member may be a user or another group.

   1. Under Type, select User to add a user to the group or Group to add a sub-group to the group.
   2. Under Name, select the user or group to be added.
   • Use the plus icon to add a new user or group.
   • For further details about adding a new user, see ::title.
   • The imported/manual field will be set from the user or group selected.
5. To remove any member - user or group - from the group, select it from the list and click the X button.
6. Click Save.