Introduction to the Self Service Portal

The Self Service Portal is a user-friendly web UI that enables your organization's end-users to fulfill requests independently while utilizing processes and workflows that you have set up for them in the Self Service Designer.

For example, you can create a Self Service Form to enable provisioning a Virtual Machine (VM). The Form includes fields for the user to enter all relevant information, guided by a workflow you have set up to support this process. The user enters all information and launches the Form. The Form triggers the Workflow to run with the information given and returns the desired result to back to the user; this way, you have saved time, money, and effort while maintaining control over the process.